About Coax Insights

The Coax research team brings together more than 30 years of research experience for B2B and B2C entities. Our staff have research knowledge and experience in both provider and corporate environments, serving such industries as:

  • Financial services & insurance
  • Healthcare & pharmaceutical
  • Consumer package goods
  • Communications & telecom
  • Energy & clean/green tech
  • Travel
  • Government affairs
  • Non-profit organizations

Who We Are

William Callahan
Senior Researcher

Bill is trained and certified in a host of quantitative and qualitative research methodologies, and has more than 20 years of experience in both client-side and provider roles to support our clients’ research needs.

Carol L. Knox
Senior Researcher

Carol brings more than 12 years of client-side market research and CX design, implementation, and analysis, as well as 20 years in marketing for a number of industries, to support client project success.